Privacy Policy
Last updated: January 2024
Our Commitment to Privacy
At Auri, we understand that your mental health information is deeply personal and sensitive. We are committed to protecting your privacy and maintaining the confidentiality of your data with the highest standards of security and ethical practices.
Information We Collect
Personal Information
- Account information (name, email, phone number)
- Profile information you choose to provide
- Communication preferences
Health Information
- Mood tracking data and journal entries
- Assessment responses (PHQ-9, GAD-7)
- AI chat conversations
- Meditation and exercise usage
How We Use Your Information
- Provide personalized mental health support and recommendations
- Track your progress and generate insights
- Improve our AI algorithms and therapeutic approaches
- Send you relevant resources and notifications (with your consent)
- Ensure platform safety and prevent misuse
Data Security
Our Security Measures:
- End-to-end encryption for all sensitive data
- HIPAA-compliant data handling procedures
- Regular security audits and penetration testing
- Multi-factor authentication requirements
- Secure cloud infrastructure with AWS/Google Cloud
Information Sharing
We never sell your personal information. We may share your information only in these limited circumstances:
- With your explicit consent - When you choose to share with healthcare providers
- Emergency situations - When required to prevent imminent harm
- Legal requirements - When compelled by valid legal process
- Service providers - With vetted partners who help operate our platform (under strict confidentiality agreements)
Your Rights and Choices
Access & Control
- • View all your data
- • Export your information
- • Delete your account
- • Correct inaccuracies
Communication
- • Opt out of notifications
- • Choose communication methods
- • Unsubscribe from emails
- • Set privacy preferences
International Users
For users in the European Union, we comply with GDPR requirements. For users in California, we comply with CCPA regulations. We respect all applicable privacy laws and regulations.
Contact Us
If you have questions about this Privacy Policy or want to exercise your privacy rights, contact us:
Privacy Officer
Email: privacy@auri.com
Phone: 1-800-AURI-HELP
Mail: Auri Privacy Team, 123 Wellness Street, San Francisco, CA 94102